11. suits,  look,  heard
12. opened, found, lying
13.  cost, had ever bought
14. have finished, are going, will be
15. was having, rang, went
16. was, said, was, had to get
17. is getting
18. is, are blooming
19. left, went, put on, took, went, was still raining
20. will miss, don't take
21. saw, have forgotten
22. straightened, went, had been, came, brought
23. have been polishing, is not
24. is, is, will be
25. don't know, is, haven't heard, went away
26. saw, knew, had gone
27. was clearly listening, wondered, had heard
28. asked, can you tell me where the furs department is, told, took