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1. The personnel department ……………. a job analysis, which is a detailed study of the elements and characteristics of each job.
a. carries on b. carries out c. goes on d. goes through
2. They write a job description specifying the …………. of the job.
a. objects b. objectives c. results d. characters
3. You should encourage employees …………… openly about any problems.
a. for speaking b. to tell c. to say d. to speak
4. The first step in the disciplinary procedure is an …………….. reprimand.
a. aural b. oral c. open d. overt
5. She doesn't seem to ………… very well with the other secretaries.
a. come on b. get on c. get by d. get through
6. By organizing job…………… you can give staff experience in many different departments.
a. revolution b. recycling c. circulation d. rotation
7. After ………..our training programme, we made some changes.
a. evaluating b. valuing c. vindicating d. validating
8. Our selection procedure is based on the old saying: "You can't fit a square …… into a round hole."
a. bar b. stick c. wood d. peg
9. Before you get the job you have to have a ……………..examination.
a. medicine b. mechanical c. medical d. medicinal
10. Training new staff is …………… , so you must pick the right person.
a. costly b. priceless c. valuable d. cost-effective
11. We can't use ………….. titles such as 'postman' and 'fireman'.
a. sexual b. sexy c. sexist d. sexism
12. We have a policy of …………… our own employees first for any vacancies.
a. thinking b. considering c. asking d. telling
13. As part of the ……………. process, Personnel check each applicant's qualifications before considering them for interview.
a. monitoring b. warming c. screening d. forecasting
14. Tests are used to measure the applicant's ………….. for the job.
a. attitude b. success c. discrimination d. aptitude
15.The personnel department helps to organise an …………….. programme for each new employee.
a. orientation b. orienteering c. inducement d. endurance
16. If we have to dismiss an employee this means the ……………. process has failed in some way.
a. selective b. chosen c. selection d. choice
17. Highly-skilled jobs are usually advertised in the …………… media, such as technical magazines.
a. special b. speciality c. specialist d. specialization
18. Using a standardized application form ensures we get all the ……………we need.
a. particulars b. specialities c. peculiarities d. experience
19. One important aspect of welfare is ensuring that there is no …………. in the work place.
a. discrepancy b. harmony c. discrimination d. discretion
20. Some employees were not happy about the introduction of a yearly ………… interview.
a. approval b. appraisal c. appreciation d. appropriation
21. Her work was beginning to suffer because of family …………… .
a. committees b. commissions c. competition d. commitments
22. After a time employees may feel they are ………………. with a job they find tedious.
a. glued b. stuck c. fastened d. attached
23. His work is generally satisfactory but unfortunately he has a ………….. against his supervisor.
a. hatred b. dissatisfaction c. disagreement d. grudge
24. "Why does the personnel manager always …………… me? I'm not the only one who comes late!"
a. pick up b. pick on c. pick with d. pick out
25. In cases of ……………. we sometimes make loans to employees.
a. hard cash b. hardship c. hard labour d. hard sell
26. In R@D, for example, employing someone …………… unorthodox may produce stimulating ideas.
a. slightly b. scarcely c. lightly d. hardly
27. A complete ……………..is kept on every senior member of staff from the moment they are appointed.
a. document b. paper c. dossier d. diary
28. Positive ………….. is essential so that staff know that their efforts are appreciated.
a. feedback b. discrimination c. commentary d. notification
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