Hello. How can I help you?

 Good afternoon. I would like to get a library card at first.

 Do you live in this district?

Yes, I do. Here is my ID Card. You can see my current address on it.

 Thank you. Here is the application form. Please, fill it in and sign your full name at the bottom.

Here you are. My application is ready. Can I have a library card now?

 Yes, sure. Here it is. What type of literature are you looking for?

 I need some books on the history of China. Can you tell me where to find them?

All the books about China and its history are on the second floor on the most remote shelf. When you go upstairs, you need to walk past the IT-room and then turn left. It’s the last shelf on the right.

 I see. Thank you. I’ll try to find it. I have one more question. My friend is looking for the literature about the history of World War II. Where can she find it?

 She needs to look for it on the ground floor. To be precise all the literature on the World War II is in the second room on the right.

Ok, I’ll tell her about it.

 But first, she needs to get a library card. Otherwise, she won’t be allowed to borrow the books and to take them home.

I see. Thank you for the information. I’ll tell her to get the library card.